Customer Service & Booking Agent – Full time

About Away We Go Tours

Away We Go Tours have been in operation for more than 15 years. We employ over 11 staff across the organisation. Our values are of service and a commitment to quality.

Why work with Away We Go Tours?

Exciting times & growth within our business means we are looking for a full time reservations agent to join our team. The successful applicant will be part of a professional, friendly & dedicated team. The available position will be located in our Berridale office. We take pride in the service that we provide to our customers, that's why we are industry leaders delivering a first-class service.

About the role

We are looking for dynamic and professional candidates who can make and process bookings, deal with enquiries, multi task and offer new and innovative ideas.  

To be considered to join our team you will need:

• Strong verbal & written communication skills
• Must demonstrate a high level of customer service 
• Excellent presentation
• Must be a team player
• Have a high level of attention to detail
• An eagerness to learn, use initiative and develop skills
• Ability to multi task with a can do attitude
• Ability to work unsupervised

Full Time Travel Co Ordinator/Administrator for School Excursions

Remote Work Location

Away We Go Tours is Australia’s leading school travel agent. We specialise in providing all-inclusive itineraries for educational school excursions within Australia and Internationally.

With over 16 years’ experience as a school group travel specialist we share our experience and passion for travel by providing unique itineraries, the highest standards of service and ongoing support to our teachers. This has earned us a proud industry reputation for creating life-changing school travel experiences. 

We are expanding our team in Regional Victoria and looking for someone with exceptional interpersonal skills, self-motivated and can show initiative in an often-busy travel/admin environment. Success in this role means you will have absolute attention to detail and possess the ability to methodically manage several tasks concurrently.

Essential Criteria

• Previous administration/travel experience 
• Excellent Computer skills- e mail, Ms word, excel 
• Proven ability to work independently but within a supportive team
• Passionate about delivering exceptional customer service and developing these relationships
• Above average written and verbal skills

Highly desirable

• Experience with Mac computers
• Experience with the accounting package Xero
• Previous education and or travel industry exposure

How to apply for either of the above positions 

If you would like to join our team & you feel that you meet the requirements forward your resume to admin[at]awaywegotours.com.au .

Applicants must be an Australian or New Zealand citizen or an Australian permanent resident.